b'CustomerSupportCustomer ServiceOverseen by the experienced eyes of Gary Brooks, our friendly Customer Service team are always keen to find ways to help customers and answer your questions.Our aim is to provide you with a seamless service for your ice cream and gelato product requirements. Website Ordering BenefitsThere are a number of ways you can place your orderThe benefits of making your order enquiry via our with us: website are:By telephone0161 789 4485You will be able to view your previous order history which orders@antonelli.co.uk either as awill help you to select the correct productBy email standard message or on a personalised order form.You can create your own favourites list enabling you toAsk your Business Relationship Manager for morequickly create a new order without having to remember what you ordered last time details about personalised forms. We can help you set up your first order or favourites basedwww.antonelli.co.uk ason your order history Online via our website an order enquiry. Firstly you need to register to set You can access your account whenever you need itup your account, even if you are already a customerYou dont need to be on your business site with your files to with Antonelli.It is very simple but if you wouldmake an order enquiry like some support talk to Customer Service.NB you Once your details are set up you wont need to keepare not able to pay online, hence the name orderentering delivery addresses or product codes enquiry.All orders will be confirmed to show they You can add multiple delivery addresses to your onlinehave been received and accepted. accountCustomer SupportThe Antonelli Gelato Academy is a purpose built facility Whichever ordering option you select, please include the product code to ensure it is the correct item. at our offices in Irlam, Manchester which enables us toThe following categories of product can only be added to pallet support our customers with training, recipe developmentorders (over 800); cones, raw ingredientsin sacks (powders and gelato making demonstrations. During the lockdownsare available in 1.5kg Biobags that can be delivered by courier due to Covid-19 we had to suspend our usual courseparcel carriers) and cone stands. For orders placed by 11am (day schedule.When restrictions have been reduced we have1) delivery will be on day 3 or 4. You can select next day delivery been able to offer One 2 One sessions.However we areor nominate a specific day for an additional 10/pallet. pleased to have adapted to the digital way by introducing a monthly online version of our popular So You Want To Make Gelato with our very own Gelato Jonny.For full details of courses and dates see our dedicated training websitewww.icecreamtraining.co.uk. Codes starting with M = MARTINI | K = COMPRITAL | A = GELPROwww.antonelli.co.uk|www.icecreamtraining.co.uk 5'