With the summer holidays upon us, August is the peak ice cream and gelato season for makers and enthusiasts alike. Businesses need to meet the growing demands during the summer and require a supplier that works at the same pace as them.
At Antonelli, we know what this month means to you, and we’ve been preparing behind the scenes to make sure your business can perform at its best. We understand the complexity of working in this industry, from warehousing to customer support, we’ve strengthened our teams and processes so that when you need something, it’s already in motion.
Here’s how we’re backing your business through the busiest month of the year.
Faster Service, Real People
Our customer service team, led by Gary Brookes, is here to get your orders sorted with speed and care. Whether it’s a last-minute top-up or a planned delivery, you’ll find a responsive and knowledgeable team at the other end of the line.
Natalie and Rachel bring over 10 years’ combined experience, while Emma adds a fresh perspective and enthusiasm that our customers already appreciate. The result? Orders are being processed faster than ever, helping you keep your cabinets full and your customers happy.
Call us on +44 (0)161 789 4485
Email orders@antonelli.co.uk
Stocked & Steady: Our Warehouse is Ready
Behind the scenes, our warehousing team has been working at full tilt. We’ve stocked up on cones, ingredients, and packaging to meet peak demand. With upgraded pallet-wrapping equipment and more operatives in place, we’ve significantly improved delivery consistency so you’re not left waiting.
We’ve also added another delivery driver to further improve pallet delivery performance across the UK. Whether it’s a box of UK-made waffle cones or a top-up order of ingredients, we’ve put the systems in place to get your order to you when you need it.
Support That Comes to You
We don’t just supply cones and ingredients; we support your business with people who understand the ice cream and gelato trade inside out. Our Business Relationship Managers are based across the UK and are available for site visits, advice on products, technical support, and planning.
No matter what your summer challenges are: new ideas, technical issues, or simply running out of stock, our team is just a phone call or email away.
- Scotland:
Viv Watson
- 📞 07903 115881 | ✉️ viv.watson@antonelli.co.uk
- North:
Patrick Whipps
- 📞 07985 552789 | ✉️ patrick.whipps@antonelli.co.uk
- Midlands & Wales: Michelle Williams
- 📞 07784 376162 | ✉️ michelle.williams@antonelli.co.uk
- South West: Clare Goode
- 📞 07487 370333 | ✉️ clare.goode@antonelli.co.uk
- South East: Ryan Cox
- 📞 07766 727483 | ✉️ ryan.cox@antonelli.co.uk
- 📞 07766 727483 | ✉️ ryan.cox@antonelli.co.uk
This is the most established field team in the UK, and they’re here to support your growth, whether that means tweaking a recipe, improving efficiency, or launching something completely new.
Your Season, Our Support
August might be your busiest time, but with Antonelli behind you, it doesn’t have to be your most stressful. We’ve prepared so that you don’t have to worry, our shelves are stocked, our phone lines are manned, and our team is on the road.
If you’re planning ahead, looking to improve how you serve, or thinking about adding new products to your range, we’re ready to help. Call your Business Relationship Manager, place your order, or just ask for advice. We’re here for the peak and beyond.
